FAQ | Qrex Ltd

Frequently Asked Questions

Q: Are consultants able to provide pre-project consultancy?

We have highly qualified and experienced consultants; to help you choose best solution, with an extensive track record of successfully delivering projects across a range of international standards and contractual compliance disciplines.

Over and above their professional competences, each member of our team has a specialised area of expertise that has enabled them to establish a well-respected stature within their field. Where required, we will happily provide CVs for the consultant(s) who will work on your project.

What are some common things a consultant can do?

Our information technology consultants bring technical skills set that can be invaluable to the core of your business. Among the deliverables a consultant can accomplish:

Help define the scope of your project
Plan and manage the time schedule and resources
Define and analyze software, hardware and network requirements
Help purchase and implement new systems
Handle design, testing, installation and training processes

Is a well-defined scope of work necessary?

Its better but not necessary; we have consultants with much experience and insight of industry and technology to help our client define scope and set goals.

We arrange meeting, presentations and other documents for our client to help them choose among best options available. As a responsible company we can confidently say that we are one of most up to date company regarding the state of technology.

What are general project development stages?

After signing NDA, scope and purpose of a project is defined, proof of concept if needed and Prototype is developed before starting development.

Bigger projects are done in stages or phases, for which milestones are identified by mutual consent. QA and testing phase after every stage is done and after the whole project is completed. Source code along with all documentation are provided at project delivery.

How are you different from other IT services companies?

Qrex; focus on quality, but its engaging with clients which makes us different, we don’t approach projects traditional way, where client is updated after week or month, we involve clients a development level, encourage them to ask questions and satisfy them on every step of development process.

We believe the best talent wants challenging opportunities and long-term careers, not short-term or part-time. Due to our knowledge and experience; our client rather not spend their valuable time trying to find new ways, but instead we have all new ways for them to choose, they join as team member working on high-impact ideas and projects that provide valuable career experience

Do you provide support and Maintenace services?

we provide support and maintenance as well as training to our clients, further we provide it for extended period of time depending on the contract.

We take pride on providing after project delivery services as most of our client choose us for support and Maintenace services, although it is not necessary as our client can have inhouse team or hire third party to do the job

How custom software are better than generic software?

The generic software (GS) is produced for the open market, while the custom software (CS) is developed for a particular customer and is a one-of-a-kind solution in its nature.

The generic software products can be developed based on the ideas of the development company. The company has more control over the process but custom software is designed based on the needs of the buying organization and so they have more control over the process and not the development company.

Cloud application or Web application?

Cloud apps are web apps in the sense that they can be used through web browsers but not all web apps are cloud apps. Web apps do not offer the same richness in functionality and customization you’ll get from cloud apps.

For your web app to evolve into a cloud app, it should exhibit certain properties such as; true multi-tenancy to support various requirements & needs for consumers.

Support for virtualization technology, which plays a starring role for cloud era apps. Web applications should either be built to support this or re-engineered to do so.

Should I move from Web app to Cloud app?

No, your company does not have to operate in a specific industry. Qrex is interested in startups and operating companies from all industries. We provide consultancy and software development services; from marketing to fentech industry.

Why Cloud Infrastructure for Database Management?

Cloud Databases is a standalone, API-based, relational database service built on tested cloud platform that enables our customers to easily provision and manage multiple MySQL database instances.

Instances are provisioned in a single-tenant, container-based environment per account and are accessible through the internal ServiceNet network. In addition, High Availability (HA) instances can also be provisioned with a public IP during creation to enable access via public IP. Each database instance is optimized for performance. You can run a database instance by using any database technology

How important are the Internet of Things (IoT) technologies and applications?

IoT Enable the creation of revenue-generating IoT solutions for businesses. We develop cloud-based IoT platforms that can quickly and securely help your customers run multi-tenant applications with uniquely branded experiences.

There is a consensus in the industry that the Internet of Things (connecting the physical world to the digital world through collecting sensor data and translating it into services and applications) is one of the most important mega trends that will shape a number of industries in the coming few years

Which industries will be impacted due to AI for Automation?

After AI for gaming, AI enables machines, devices, programs, systems and services to function in a manner that is sensible in given task and situation. AI can already recognise faces, understand speech, diagnose patients, analyse X-ray images, drive cars and manage portfolio.

As fintech becomes more agile traditional automated portfolio test creates bottlenecks that can slow your cycles to a crawl. We combine natural language processing, deep-learning ML models and other AI-based technologies to empower your team to build tests faster that don’t break and run at scale in the cloud.

Do you charge to review my current IT environment?

No. We offer a Technical Report Card of your IT environment at no cost and no-obligation, to determine how your IT environment is currently performing against industry best practice, identify any potential vulnerabilities, ensure your current IT support is adequate for your needs and to discuss a long-term strategic plan for your business.

Simply put, it’s a way for us to get to know you and your business and give you plenty of value up front so that you have an opportunity to get to know us and discover the value we can add to your IT environment and determine if you are using the right IT support for your needs

What is a Service Level Agreement?

Qrex offers a Service Level Agreement to our clients for 1-5 years. Outsourcing your IT support can free up internal staff to focus on strategic issues rather than day to day IT systems management.

Our dedicated team of specialists provides extended coverage for your business throughout the year, overtime and holidays. We proactively manage your system so that we can pinpoint the problems, often before you know about them, and fix the root cause of the problems to provide you with a stable IT environment.

Does my company have to operate in a specific industry?

How long does software development take?

We cannot possibly answer this question precisely because there are projects finished in 2 to 3 weeks, but there are also tasks that take several years to complete. To provide you with a precise answer, we have to evaluate the project complexity and the work scope. Knowing this information, we can provide you with the estimated time frame.

Should I be familiar with the technical details to work with you?

There is absolutely no need for this. You do not have to be an expert in software development because, actually, we are. We are ready to explain to you all unclear moments and the essence of all stages while working on the project. On your part, all you need is a clear vision of what objectives you want to achieve using the desired software product. Therefore, you just have to focus on your needs, and we will help you make them a reality

Do you provide product support services after the app development is complete?

Yes, we are always glad to provide technical support and service the apps we have developed. We can also further develop your software product if you need to implement new features or integrate third-party services.

What template formats are available?

Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe® GoLive®, Macromedia Dreamweaver® and Microsoft Frontpage®

What can I do with your products?

You may build a website using the template in any way you like. You may not resell or redistribute templates (like we do); claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals. You are also not allowed to make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design).

What is a unique/non-unique purchase?

Non-exclusive purchase means that other people can buy the template you have chosen some time later. Exclusive or unique purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.

What are the advantages of a template?

The major advantage is price: You get a high quality design for just $20-$70. You don’t have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

Do you provide any scripts?

Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive. Basic scripts can be easily added at www.TemplateTuning.com If you are not sure that the element you’re interested in is active please contact our Support Chat for clarification

What do I receive when I order a template?

After you complete the payment via our secure form you will receive the instructions for downloading the product. The source files in the download package can vary based on the type of the product you have purchased.